Accountancy and tax client files For accountancy, tax and bookkeeping practices

Every client file.
Year by year, in order.

FilePlan 365 gives every practice client their own secure file inside SharePoint, organised by year. Engagement letters, AML checks, working papers and returns are filed to the right client, with the right protection, automatically.

Works inside SharePoint

Client details from your practice system

30-day free trial

A client record in FilePlan 365: client details at the top, document types down the left and the documents on the right

1

Client details

Client code, name, service and partner, taken from your practice management system.

2

Document types

The same labelled folders for every client, down the left.

3

The client’s documents

Everything filed to that client, in the wider panel on the right.

What is FilePlan 365?

A digital filing cabinet, built into SharePoint

Think of a filing cabinet with a drawer for every client, and the same labelled folders inside each drawer. FilePlan 365 does exactly that inside SharePoint, the place your organisation already keeps its documents.

No new system to learn

Your team works in SharePoint and Microsoft 365, just as they do today. There is nothing extra to install on anyone’s computer.

Kept as long as it should be

Each document is protected and kept for the right length of time, without anyone having to remember the rules.

Connected to your practice management system

Client details arrive automatically

You never retype a client code, name or UTR. FilePlan 365 picks up each client’s details from your practice management system, so every new client has a file ready as soon as you’re engaged.

How FilePlan 365 connects to your practice management system: your practice management system, then a Power Automate flow, then a SharePoint list of clients, then the FilePlan 365 record with folders ready

When a client changes

A new partner, a new service line or a change of year end is picked up automatically, so every file stays accurate.

When a client leaves

The disengagement date flows across too, and the clock for how long the file is kept starts by itself.

For your IT team

A Power Automate flow keeps a SharePoint list of clients up to date from your practice management system. FilePlan 365 reads that list. No custom code, and it stays inside your Microsoft 365 tenant.

The client file plan

Every client organised the same way

Each client file has the same six folders, so everyone knows where a document belongs and where to find it.

1

Engagement

Engagement letters, scope changes, fee agreements

Kept for: 6 years after leaving

2

AML and ID

ID checks, risk assessments, source of funds

Kept for: 5 years after leaving

3

Working papers

Trial balance, workings, reconciliations

Kept for: 6 years after year end

4

Returns and accounts

Tax returns, statutory accounts, filings

Kept for: 6 years after year end

5

HMRC correspondence

Enquiries, letters, payment plans

Kept for: 6 years after closure

6

Permanent file

Company documents, leases, loans

Kept for: 6 years after leaving

Retention periods are examples. You can match them to your own retention schedule.

Templates

Start with our Accountancy client files template. Make it your own.

You don’t have to design a filing system from scratch. The ready-made Accountancy client files template gives you the folders, document types and protection settings above in a few clicks. Then change anything you like.

1

Choose the Accountancy client files template

Pick “Accountancy client files” from the template gallery when you set up FilePlan 365.

2

Use it straight away

Your client files, folders and document types are created for you, ready to start filing.

3

Make it your own

Rename folders, add your own document types, and set how long each is kept, to match your practice’s procedures and professional body rules.

Customising the Accountancy client files template: the file plan with editable folders on the left, and the settings for each document type on the right

Compliance, without the jargon

Protected and kept for the right time, automatically

FilePlan 365 uses the security and retention tools already in your Microsoft 365, known as Microsoft Purview. You decide the rules once, and they’re applied to every document.

Kept for the right time

Working papers and returns are kept for six years after the year end. AML records are kept for five years after the client leaves.

Only the right people can see it

Client files are marked Confidential. ID documents and bank statements are marked Highly confidential.

Client data stays inside

Documents containing UTRs, bank or ID details can’t be shared outside the practice.

These are example settings. You choose the labels and timescales that match your own policies.

Why teams choose FilePlan 365

Less time filing. More time advising.

One file per client

Engagement, AML, working papers and returns, in one place.

Ready on engagement

New clients arrive from your practice system with their file set up.

Reviews without the scramble

Find any year’s working papers in seconds.

Leavers handled for you

Retention starts automatically when a client leaves.

Every client file.
Always in order.

Try the Accountancy client files template free for 30 days, in your own Microsoft 365 tenant.

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Pricing

Priced by documents, not desks

Every plan includes every feature. No per-user licences, so everyone who needs a record can use it.

30-day free trial. Use every feature in your own tenant, then choose a plan.

Starter

Up to 25,000 documents

£49/month

US$65 · A$95

A single team or department

Team

Up to 100,000 documents

£149/month

US$195 · A$289

Several teams or a small organisation

Most popular

Business

Up to 500,000 documents

£449/month

US$579 · A$869

Organisation-wide records management

Enterprise

Up to 2,000,000 documents

£1,199/month

US$1,549 · A$2,329

Large and regulated organisations

Enterprise Plus. Over 2,000,000 documents, or custom needs? We’ll put together a quote.

Prices are per month, billed monthly, excluding VAT and GST. A document is one file stored in FilePlan 365, including all of its versions.