Trust and private client files For trust companies, family offices and private client teams

Every trust.
Deeds, decisions and returns in order.

FilePlan 365 gives every trust your team manages its own secure file inside SharePoint. Trust deeds, trustee decisions, distributions and tax returns are filed to the right trust, with the right protection, automatically.

Works inside SharePoint

Trust details from your practice system

30-day free trial

A trust record in FilePlan 365: trust details at the top, document types down the left and the documents on the right

1

Trust details

Trust reference, name, type and trust manager, taken from your practice management system.

2

Document types

The same labelled folders for every trust, down the left.

3

The trust’s documents

Everything filed to that trust, in the wider panel on the right.

What is FilePlan 365?

A digital filing cabinet, built into SharePoint

Think of a filing cabinet with a drawer for every trust, and the same labelled folders inside each drawer. FilePlan 365 does exactly that inside SharePoint, the place your organisation already keeps its documents.

No new system to learn

Your team works in SharePoint and Microsoft 365, just as they do today. There is nothing extra to install on anyone’s computer.

Kept as long as it should be

Each document is protected and kept for the right length of time, without anyone having to remember the rules.

Connected to your practice management system

Trust details arrive automatically

You never retype a trust reference, settlor or beneficiary name. FilePlan 365 picks up each trust’s details from your practice management system, so every new trust has a file ready from the day it’s established.

How FilePlan 365 connects to your practice management system: your practice management system, then a Power Automate flow, then a SharePoint list of trusts, then the FilePlan 365 record with folders ready

When a trust changes

A new trustee, a change of beneficiaries or a new investment manager is picked up automatically, so every file stays accurate.

When a trust is wound up

The final distribution date flows across too, and the clock for how long the file is kept starts by itself.

For your IT team

A Power Automate flow keeps a SharePoint list of trusts up to date from your practice management system. FilePlan 365 reads that list. No custom code, and it stays inside your Microsoft 365 tenant.

The trust file plan

Every trust organised the same way

Each trust file has the same six folders, so everyone knows where a document belongs and where to find it.

1

Trust deed

Trust deed, deeds of appointment, letter of wishes

Kept for: Permanently

2

Trustees and decisions

Trustee minutes, resolutions, decisions

Kept for: Permanently

3

Assets and investments

Valuations, investment reports, property

Kept for: 15 years after winding up

4

Distributions

Distribution requests, approvals, receipts

Kept for: 15 years after winding up

5

Tax and registration

SA900 returns, TRS registration, HMRC letters

Kept for: 15 years after winding up

6

Beneficiaries

Beneficiary records, ID checks, correspondence

Kept for: 15 years after winding up

Retention periods are examples. You can match them to your own retention schedule.

Templates

Start with our Trust and private client files template. Make it your own.

You don’t have to design a filing system from scratch. The ready-made Trust and private client files template gives you the folders, document types and protection settings above in a few clicks. Then change anything you like.

1

Choose the Trust and private client files template

Pick “Trust and private client files” from the template gallery when you set up FilePlan 365.

2

Use it straight away

Your trust files, folders and document types are created for you, ready to start filing.

3

Make it your own

Rename folders, add your own document types, and set how long each is kept, to match your trust administration procedures.

Customising the Trust and private client files template: the file plan with editable folders on the left, and the settings for each document type on the right

Compliance, without the jargon

Protected and kept for the right time, automatically

FilePlan 365 uses the security and retention tools already in your Microsoft 365, known as Microsoft Purview. You decide the rules once, and they’re applied to every document.

Kept for the right time

Trust deeds and trustee decisions are kept permanently. Other records are kept for fifteen years after winding up.

Only the right people can see it

Trust documents are marked Confidential. Letters of wishes are marked Highly confidential.

Personal data stays inside

Documents containing beneficiary or bank details can’t be shared outside your organisation.

These are example settings. You choose the labels and timescales that match your own policies.

Why teams choose FilePlan 365

Less time searching deeds. More time advising families.

One file per trust

Deed, decisions, assets and tax, in one place.

Ready when established

New trusts arrive from your practice system with their file set up.

Decisions on record

Show every trustee decision in seconds.

Deeds kept for good

Trust deeds are retained permanently, automatically.

Every trust file.
Always in order.

Try the Trust and private client files template free for 30 days, in your own Microsoft 365 tenant.

More solutions: Legal matter files · Probate and estate files · Accountancy and tax client files · Corporate entity files · Mergers and acquisitions files · See all 48 solutions

Pricing

Priced by documents, not desks

Every plan includes every feature. No per-user licences, so everyone who needs a record can use it.

30-day free trial. Use every feature in your own tenant, then choose a plan.

Starter

Up to 25,000 documents

£49/month

US$65 · A$95

A single team or department

Team

Up to 100,000 documents

£149/month

US$195 · A$289

Several teams or a small organisation

Most popular

Business

Up to 500,000 documents

£449/month

US$579 · A$869

Organisation-wide records management

Enterprise

Up to 2,000,000 documents

£1,199/month

US$1,549 · A$2,329

Large and regulated organisations

Enterprise Plus. Over 2,000,000 documents, or custom needs? We’ll put together a quote.

Prices are per month, billed monthly, excluding VAT and GST. A document is one file stored in FilePlan 365, including all of its versions.